Glacium Chandelier
Pairs well with
PAYMENT SECURITY GUARANTEE
Glacium Chandelier
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
We ship from the U.S., U.K., or China based on inventory.
U.S. orders:
In stock: 5 – 10 business days
Out of stock: 3 – 5 weeks
International:
Typically 6 – 8 weeks
Duties/taxes included in most regions.
Remote areas may need a custom quote.
More: Shipping Policy -
Information
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Customer Support
📞 Phone: +(626) 325-0088
📧 Customer Support: support@ardenel.com
🤝 Trade Inquiries: trade@ardenel.com -
FAQ’s
We’ve gathered answers to most common questions—feel free to browse.
Can’t find what you’re looking for? Don’t hesitate to contact us—we’re happy to help! -
White Glove Service
Optional white glove delivery is available, including in-room placement, unpacking, assembly, and removal of packaging. If you’d like to request this service, please contact us and we’ll help coordinate with our delivery partners.
Bold and elemental, the Glacium Chandelier showcases solid glass forms sculpted by intense heat, their surfaces rippled and fractured like slabs of frozen ice. Each textured block is illuminated from behind, revealing swirling crystalline patterns that evoke glacial power and quiet drama.
Framed in a stark matte black metal structure, this striking piece is both raw and refined—a sculptural focal point designed to spark conversation and illuminate the unexpected.
Dimensions
ASSEMBLY INSTRUCTION
Your Home, Our Care
U.S.-Based Team
Our logistics and after-sales team is based in the United States, ensuring smooth communication and a clear understanding of your needs.
Free Shipping & Duty-Free
We offer free shipping and cover all import duties, so your order arrives with no extra fees.
Quality Guarantee
We are a trusted supplier to leading U.S. home furnishing brands — the product you receive is made to the same high standards.
30-Day Returns
Enjoy a worry-free 30-day return policy if you’re not completely satisfied.
Sustainability Commitment
We prioritize sustainably sourced, reclaimed, and recycled materials wherever possible.
Price Guarantee
If the price drops within 14 days of your purchase, we’ll refund the difference — guaranteed.
White-Glove Available
For larger pieces, we can arrange premium white-glove delivery and installation service for a worry-free setup.
UL Certified
UL electrical certification ensures your lighting meets the highest safety standards.
FAQs
Please read our FAQs page to find out more.
How Long Will It Take to Receive an Out-of-Stock Item?
If a product is out of stock, the total lead time includes both production and shipping.
- Most out-of-stock items are made to order. We take great care in crafting each piece, from confirming your order details to final production. Every item also goes through a thorough quality inspection before it leaves the factory to ensure it meets our highest standards.
- Delivery times may vary depending on your location, customs clearance, and other logistical factors.
We’re continually working to streamline both our production and shipping processes to reduce wait times as much as possible. We truly appreciate your patience and understanding.
I’ve seen similar products elsewhere—what makes yours different?
We’re actually the original manufacturer behind many of the designs you may have seen from other well-known brands. While our products remain true to the original aesthetic, they’re not simple replicas.
Roughly 5–10% of the pieces have been carefully refined—from structural details to overall craftsmanship—to address minor design flaws in the originals. As the production partner, we have deep insight into how each item is made, which allows us to enhance quality, durability, and performance. This ensures our pieces remain both distinctive and highly competitive in today’s market.
Can I expedite the delivery?
Yes, we offer expedited delivery services to meet your needs.
Please be aware that additional charges may apply depending on the specific shipping method you choose. We recommend contacting our customer service team at the time of ordering to get more details about the expedited options and associated costs.
Do you support installment payments?
Yes, we offer various installment payment options, allowing you to choose flexibly according to your financial situation.
For specific details about our installment plans and more, please contact our customer service team before making a purchase. They will provide comprehensive information and help you select the payment plan that best suits your needs.
I’m a Designer / Contractor / Retailer – I’d Like to Work with Ardenel
First of all, we’re truly grateful that our paths have crossed. As a supplier, we admit that we haven’t always been the loudest voice online—most of what you see from us is our own product line. But behind the scenes, we’ve built a solid foundation of craftsmanship, flexibility, and a genuine commitment to collaboration.
If you’re looking for something unique—or have specific customization needs—we’d love to hear from you. Just reach out, and we’ll provide you with the latest product information, design options, and partnership opportunities.